Shipping
We ship all our packages via postnord, from Sweden.
Domestic shipping (Sweden) time is usually 1-2 business days after fulfillment.
EU shipping time may vary from country to country. Usually between 4-7 business days after fulfillment.
Other countries, if you live in a non-EU country, note that you may get taxed with Vat and/or import fees. Shipping time varies from country to country. usually 5-10 business days.
Note that these are only the shipping time. Fulfillment time before shipment take place can take 1-3 business days.
SHIPPING
WHERE CAN I TRACK MY ORDER?
you can track your order here on our website once your item gets shipped
WHEN WILL MY ORDER ARRIVE
Orders are processed Monday-Friday, excluding the weekend and major holidays.
1-2 BUSINESS DAYS (SWEDEN)
3-5 BUSINESS DAYS (EU)
3-8 BUSINESS DAYS (REST OF THE WORLD)
Do you offer international shipping?
YES, WE OFFER WORLDWIDE SHIPPING
RETURN & EXCHANGE
can i return my order?
YOU HAVE THE RIGHT TO CANCEL AND RETURN YOUR ORDER WITHIN 14 DAYS IF YOU ORDER WITHIN EU
SEND AN EMAIL TO BRANDOFROSES@HOTMAIL.COM
CAN I CHANGE SIZE?
YES, SEND US AN EMAIL AT BRANDOFROSES@HOTMAIL.COM AND WE WILL SORT IT OUT.
How do I initiate a return or exchange?
EMAIL US AT BRANDOFROSES@HOTMAIL.COM
IS THERE ANY Return and Exchange FEES?
WE TAKE A RETURN SHIPPING FEE OF 150SEK, HOWEVER IF YOU WISH TO EXCHANGE THE ITEM/SIZE IT WILL BE FREE OF CHARGE.
WHAT IF MY PRODUCT CAME DAMAGED?
if YOU RECEIVED A DAMAGED PRODUCT PLEASE CONTACT US AT BRANDOFROSES@HOTMAIL.COM WITH YOUR ORDER NUMBER AND PHOTO OF THE DAMAGED PRODUCT AND WE WILL SEND YOU A NEW ONE
Sizing Guide
Do you have a size chart?
yes, all our items have a size chart on their product page
How do I choose the right size?
WE HAVE A SIZE CHART FOR EVERY PRODUCT. IF YOU STILL CAN'T DESIDE WHICH SIZE, SEND US A DM VIA INSTAGRAM @BRANDOFROSES AND WE WILL PERSONALLY HELP YOU OUT
PAYMENTS
CAN I PAY WITH KLARNA?
We accept Klarna for hassle-free shopping. You can either pay now, pay later or slice it.
What forms of payment do you accepT?
WE ACCEPT
APPLE PAY
AMEX
VISA AND MASTERCARD
KLARNA
GOOGLE PAY